Embroidery is an art, but without the right machine, it can quickly turn into a frustrating experience. If you’re looking for an embroidery machine that offers professional-quality results without breaking the bank, Ricoma is a name that probably keeps popping up. Known for its industrial-grade machines designed for both beginners and professionals, Ricoma has built a reputation for reliability, customer service, and innovative technology.
But is it the right choice for you? In this review, I’ll break down everything you need to know—pros, cons, user experiences, comparisons with other brands, and tips on getting the most out of your Ricoma machine. Let’s get started!
About Ricoma Embroidery Machine

Ricoma embroidery machines are well-known in the industry for their reliability, innovation, and user-friendly features. Whether you’re a small business owner, a hobbyist looking to expand your craft, or an established embroidery professional, Ricoma offers a range of machines to suit different needs. One of the standout features of Ricoma embroidery machines is their ease of use, with intuitive touchscreen interfaces, built-in design software, and automatic threading functions. These features make it simple for beginners to get started while also providing advanced options for experienced users who want to fine-tune their embroidery work.
Durability is another strong point of Ricoma machines. Constructed with high-quality materials, these machines are designed to handle long hours of operation without frequent maintenance issues. Many users appreciate the precision stitching and the ability to work on various fabric types, from delicate silk to thick denim. Ricoma embroidery machines also support multi-needle functionality, allowing users to work with multiple colors in a single project without the hassle of manual thread changes.
Another major advantage is the brand’s strong customer support and training resources. Ricoma provides step-by-step tutorials, webinars, and lifetime technical support, ensuring that users get the most out of their investment. While these machines can be an expensive upfront purchase, their versatility, efficiency, and long-term durability make them a worthwhile investment for businesses looking to scale their embroidery production. Whether you need a single-head or multi-head embroidery machine, Ricoma offers a solid balance of performance, innovation, and affordability.
The Reality: What Users Are Saying
Ricoma has a solid reputation, but no machine is perfect. Based on user feedback, here’s what you can expect:
Positive Experiences:
- Excellent Customer Service: Many users praise Ricoma’s customer support team for being responsive and helpful, especially when troubleshooting machine errors.
- High-Quality Stitching: Once properly set up, Ricoma machines produce professional-grade embroidery that rivals more expensive brands.
- Easy to Learn: The touchscreen interface and Chroma software make it accessible even for beginners.
- Durability: Ricoma machines are built to last, with sturdy construction and minimal maintenance needs.
One customer mentioned that Ricoma’s technical support helped them quickly diagnose a problem and ship a replacement part, getting their machine back up and running in no time. Another user shared that Ricoma’s team helped them resolve a subscription issue with Chroma software efficiently.
Common Complaints:
- Learning Curve: While the machines are user-friendly, beginners may find the setup and threading process a bit overwhelming at first.
- Software Subscription Costs: While the Chroma software is a great tool, some users find the subscription model an added expense they weren’t expecting.
- Hoop Compatibility Issues: A few users reported receiving hoops that didn’t match their machine, which caused delays in their embroidery projects.
While these issues aren’t deal-breakers, they are worth considering if you’re thinking about investing in a Ricoma machine.
My Experience With Ricoma Embroidery Machine

My experience with the Ricoma embroidery machine has been a mix of excitement, learning, and creativity. When I first got the machine, I was impressed by its sleek design and user-friendly touchscreen interface. Setting it up was straightforward, and Ricoma provided plenty of resources, including tutorials and customer support, which helped me get comfortable with the machine quickly. The first project I attempted was a simple monogram on a cotton tote bag, and I was amazed at how precise and clean the stitches were. The built-in designs and editing capabilities made it easy to adjust lettering, resize images, and fine-tune details.
As I started working on more complex designs, I encountered a few challenges, such as thread breaks and tension adjustments. However, with some trial and error, I learned how to properly thread the machine, use the right stabilizers, and tweak the settings for different fabrics. The multi-needle function saved time on color changes, and the automatic thread trimming was a game-changer for efficiency. I also experimented with 3D puff embroidery and applique, and the results were impressive.
One of the biggest advantages has been the machine’s durability and performance over time. I’ve used it for various projects, from personalized gifts to small business orders, and it continues to deliver high-quality embroidery. The support from Ricoma’s community and customer service has also been valuable. Overall, my experience has been positive, and I would highly recommend it to anyone looking for a professional embroidery machine.
How to Get the Most Out of Your Ricoma Embroidery Machine?
To get the most out of your Ricoma embroidery machine, it’s essential to understand its features and optimize its capabilities. Start by familiarizing yourself with the touchscreen interface and built-in software. Ricoma machines come with preloaded designs and editing tools, so take advantage of these to customize and refine your embroidery projects. If you’re new to machine embroidery, Ricoma offers training materials, webinars, and customer support to help you get started and troubleshoot any issues.
Proper maintenance is key to ensuring your machine runs smoothly. Regularly clean the bobbin area, change needles as needed, and oil the moving parts according to the manufacturer’s guidelines. Using high-quality thread and stabilizers can prevent thread breaks and improve stitch quality. If you work with different fabric types, adjust the tension settings accordingly to avoid puckering or skipped stitches.
Experimenting with different embroidery techniques and accessories can also enhance your machine’s performance. Try using specialty threads, applique techniques, or 3D puff embroidery for unique designs. If your Ricoma machine has multi-needle functionality, optimize the color sequence to minimize thread changes and save time on large projects.
Software updates and digitizing programs can further expand your embroidery possibilities. Investing in digitizing software allows you to create custom designs tailored to your needs. Staying updated on Ricoma’s latest features and industry trends will help you maximize efficiency and creativity. With the right care and continuous learning, your Ricoma embroidery machine can be a powerful tool for producing high-quality, professional embroidery.
Pros and Cons of Ricoma Embroidery Machines

Pros:
- Reliable Customer Service: Ricoma’s support team is praised for helping customers troubleshoot issues quickly.
- Industrial-Quality Embroidery: The machines produce sharp, professional designs suitable for commercial use.
- Versatile Features: Automatic thread trimming, multiple hoop sizes, and touchscreen controls make embroidery easier.
- Affordable Compared to Other Commercial Brands: Ricoma machines offer similar features to high-end brands but at a more budget-friendly price.
- Comprehensive Training & Warranty: Ricoma provides online training and a solid warranty, giving users peace of mind.
Cons:
- Requires a Learning Period: While intuitive, setting up and mastering the machine takes time, especially for beginners.
- Software Costs Extra: Some users find the Chroma software’s subscription model an unexpected expense.
- Hoop and Accessory Issues: Some customers reported receiving incorrect accessories, requiring exchanges or additional purchases.
Now, let’s see how Ricoma stacks up against other embroidery machine brands.
Also Read: My Thoughts On Janome HD 3000 Vs. HD 5000
Ricoma Vs. Other Embroidery Machine Brands
- Ricoma Vs. Brother Embroidery Machines
Brother is a well-known brand that offers both entry-level and professional embroidery machines. While Brother machines are more affordable, they lack the industrial strength and speed of Ricoma machines.
Verdict: If you’re a hobbyist, Brother is a great choice. But if you need commercial-quality embroidery, Ricoma is the better option.
- Ricoma Vs. Janome Embroidery Machines
Janome machines are praised for their precision and quality. However, they are typically more expensive than Ricoma machines with similar features.
Verdict: If budget is a concern, Ricoma offers more value for your money. But if you’re looking for a high-end consumer embroidery machine, Janome is worth considering.
- Ricoma Vs. Tajima Embroidery Machines
Tajima is one of the top names in industrial embroidery, known for its precision and durability. However, Tajima machines are significantly more expensive than Ricoma.
Verdict: If you’re running a large embroidery business, Tajima is the gold standard. But for small businesses or startups, Ricoma offers a great balance of quality and affordability.
Now that you know how Ricoma compares, let’s talk about how to keep your machine running smoothly.
Also Read: My Thoughts On Singer Momento Cutting Machine
Frequently Asked Questions (FAQs)
Yes, Ricoma is a company based in China, but it has a strong presence in the United States and other global markets. They have offices and support teams in the U.S., providing customer service and technical assistance.
The best brand depends on your needs. For home use, Brother and Janome are popular choices. For industrial embroidery, brands like Tajima and Barudan are considered top-tier. Ricoma sits in the middle, offering commercial-grade quality at a more affordable price.
Ricoma provides training sessions that vary in length depending on the machine model. Most customers receive online training, which can take a few hours to complete. Additionally, Ricoma offers ongoing customer support to help users troubleshoot and learn more about their machines.
Tajima and Barudan are often regarded as the best industrial embroidery machine brands due to their high precision and durability. However, they are significantly more expensive than Ricoma machines. If you need a balance of affordability and quality, Ricoma is a strong contender.
Final Thoughts
If you’re serious about embroidery and want a machine that offers commercial-quality results without the extreme price tag of high-end industrial brands, Ricoma is a fantastic choice.
While there’s a bit of a learning curve, the combination of excellent customer support, high-quality stitching, and affordability makes Ricoma a great investment. Whether you’re a small business owner or an embroidery enthusiast looking to take your craft to the next level, this machine won’t disappoint.
That being said, if you prefer a simpler machine for personal use, a Brother or Janome embroidery machine might be a better fit. But for anyone looking to scale up production and create professional embroidery, Ricoma is a solid option.