You’ve been there. Standing in front of the mirror, staring at a ill-fitting suit that does nothing to enhance your personal style.
This scenario is all too common, but companies like Proper Cloth and Indochino are changing the narrative, delivering custom-tailored suits right to your doorstep.
Let’s dive into an insightful comparison between these two heavyweights in the world of online custom tailoring.
A Brief Comparison Table
| Factors | Proper Cloth | Indochino |
| Pricing | Premium price range reflecting high-quality fabrics and construction | More affordable, offering a range of options within a lower price bracket |
| Production | Made in the USA with fabrics sourced from Italy and Japan | Global sourcing with some inconsistencies in fabric quality |
| Shopping Experience | Primarily online, with a highly intuitive interface for custom suit design | Hybrid model, with both an online platform and physical showrooms for fittings and consultations |
| Customer Service | Exceptional, often going the extra mile to resolve fitting issues | Standard level, with some reported challenges in after-sales service |
Pros of Proper Cloth
Founded in 2008, Proper Cloth has become a household name in the world of bespoke online menswear.
Its offerings are designed around convenience and personalized experience.
- Quality Materials and Construction
Proper Cloth excels in its use of high-quality materials.
They source their fabrics from renowned mills in Italy and Japan.
The company’s attention to detail in construction assures a level of durability that off-the-rack suits seldom achieve.
- Customization Options
Another noteworthy aspect is the broad range of customization options. From collar style to cuff shape, customers have the freedom to design a suit that’s uniquely theirs.
- Excellent Customer Service
Proper Cloth’s exceptional customer service has earned them high praise. Their team works diligently to resolve any fit issues, demonstrating their commitment to client satisfaction.
Also Read: Differences Between Brioni And Zegna Suits.
Cons of Proper Cloth
- Premium Pricing
However, the superior quality and personalization options of Proper Cloth come at a cost. Their pricing may be higher than some competitors, potentially deterring budget-conscious customers.
- Limited Physical Presence
Also, they primarily operate online. So, the absence of physical stores might pose a challenge for those who prefer the traditional in-person fitting experience.
Founded in 2007, Indochino brings an innovative approach to custom tailoring, providing well-crafted and stylish suits at a relatively affordable price.
Pros of Indochino
- Affordable Luxury
The standout advantage of Indochino is its affordability. They offer a wide variety of styles at prices more accessible than many bespoke suit providers.
- Online and Offline Presence
Additionally, they maintain a strong online and offline presence. Customers can book appointments at showrooms, offering a hybrid shopping experience that bridges the gap between online convenience and in-person fitting.
Cons of Indochino
- Quality of Fabrics
One potential drawback of Indochino is the questionable quality of some fabrics. While they do provide a range of materials, some customers have reported inconsistency in the quality of fabrics used.
- Production and Delivery Times
Indochino suits also come with longer production and delivery times, which may be a drawback for customers in a hurry.
Key Differences Between Proper Cloth And Indochino
While both brands aim to provide personalized tailoring experiences, there are notable differences between Proper Cloth and Indochino, from pricing to production methods and beyond.
- Pricing: Luxury vs. Affordability
Proper Cloth positions itself as a luxury brand with prices to match.
Their suits, crafted from the finest fabrics, often come with a higher price tag.
This is reflective of their commitment to superior quality and detailed craftsmanship.
If you’re willing to invest more for a premium suit, Proper Cloth might be your choice.
On the other hand, Indochino aims to make custom suits more accessible. They offer a range of stylish options at more affordable prices. If budget is a primary consideration, you might lean towards Indochino.
- Production: Made in the USA vs. Global Sourcing
Proper Cloth’s production process is centered in the United States, underscoring their focus on sustainable practices and high-quality control. They source their fabrics from renowned mills in Italy and Japan, maintaining a meticulous standard.
Indochino, however, utilizes a more globally dispersed production process. While this enables them to offer competitive prices, it has raised questions about the consistency of their fabric quality.
- Shopping Experience: Online-Centric vs. Hybrid Model
Proper Cloth’s operations are primarily online. They’ve streamlined their digital interface to make it intuitive for customers to design their custom suit from the comfort of their homes.
In contrast, Indochino embraces a hybrid model, combining the convenience of online shopping with the experience of in-store fitting. They operate several physical showrooms where customers can get measured, view fabrics, and receive styling advice.
- Customer Service: Personalized Attention vs. Standard Support
Both companies prioritize customer satisfaction, but their approaches vary. Proper Cloth is lauded for its proactive customer service, with representatives often going the extra mile to ensure fitting issues are addressed.
Indochino provides a standard level of customer service, assisting with order inquiries, fitting issues, and product returns. However, some customers have reported challenges with after-sales service.
Also Read: Differences Between Brooks Brothers And Peter Millar Suits.
Frequently Asked Questions (FAQ)
No, Proper Cloth is not made in China. They primarily source their materials from high-quality fabric mills in Italy and Japan.
Proper Cloth suits are made in the United States, with a specific focus on sustainable manufacturing practices.
Indochino sources its fabrics from various global suppliers. However, some customers have reported inconsistencies in fabric quality.
Wrapping It Up
When it comes to choosing between Proper Cloth and Indochino suits, it boils down to personal preference and budget.
Indochino offers affordable custom suits with the convenience of both online and offline shopping, while Proper Cloth emphasizes high quality, customization, and customer service at a premium price.
It’s all about finding the balance that suits your needs and complements your style.
Whether you choose Proper Cloth or Indochino, you’ll be a step ahead of the off-the-rack crowd, making a statement of individuality and sophistication in a suit tailored just for you.
